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Live chat for quick questions, email for everything else. Real humans, fast responses, no bouncing-around between bots.

Channels

Pick the channel that fits the question. We watch all of them.

support@pooldefy.com. Anything that needs detail or a paper trail. Response within 24h.

partnerships@pooldefy.com. Integrations, sponsorships, marketing collaborations.

security@pooldefy.com. Responsible vulnerability disclosure. We respond within 48h.

DMs are open on every channel. We post live picks, deposit updates, and platform news.